At Jai Shree Mahakal Sewa Trust, we value your support and commitment to our activities and services. This Refund Policy outlines the terms and conditions for refund requests related to bookings and payments made through our website or other platforms.

1. Refund Eligibility

• Refunds are applicable only for bookings that are canceled at least 45 days prior to the booking date.
• Refund requests made less than 45 days before the booking date will not be eligible for any refund.

2. Refund Amount

• For eligible cancellations, 50% of the total booking amount will be refunded.
• The remaining 50% is retained to cover administrative and operational costs.

3. Refund Process

To request a refund, please follow these steps:

1. Contact us at:
   • Phone: +91-8182820300
   • Email: jaishreemahakalsevatrust@gmail.com
2. Provide the following details:
   • Full name
   • Booking reference number
   • Contact information
   • Reason for cancellation
3. Refunds will be processed within 14 working days of confirming the cancellation request.

4. Payment Method for Refunds

• Refunds will be made to the original payment method used during the booking process.
• Any transaction fees or charges incurred during the refund process will be deducted from the refunded amount.

5. Non-Refundable Payments

Donations or contributions made to the trust are non-refundable, as they are considered voluntary and directed towards the trust’s initiatives and activities.

6. Contact Information

For any queries or concerns regarding this Refund Policy, you can contact us:

• Phone: +91-8182820300
• Email: jaishreemahakalsevatrust@gmail.com
• Address: Mahakal Ghat, Arail, Prayagraj

By making a booking or payment, you agree to abide by this Refund Policy. Thank you for supporting Jai Shree Mahakal Sewa Trust and our mission to serve the community.